Scheduling Coordinator

Patient Registration

Varies; Full Time

Standard Hours/Week:

General Description:
Under the general supervision of the Patient Access Manager the Scheduling Coordinator will manage all the daily activities as related to the scheduling of outpatient procedures and insurance verification. Provides assistance to physician's offices and patients to expedite the scheduling process while adhering to the established protocols.

Key Responsibilities:
  • Responsible for the coordination of recruitment, selection, interviewing, training, supervision, discipline an termination of all personnel in multigenerational care settings.
  • Assures the timely performance evaluation of the department staff through evaluation of competency and technique. Assigns and supervises the duties of personnel as appropriate.
  • Monitors the productivity of the Schedulers to ensure all patients are being scheduled in a timely manner and within established protocols. Monitors completeness and accuracy of insurance verification.*
  • Provides clarification of policy and procedures to staff as well as assists in resolution of scheduling conflicts.*
  • Primary liaison with physician's offices and patients for matters regarding scheduling and insurance verification of outpatient procedures.*
  • Develops and implements new procedures.*
  • Compiles and analyzes daily and monthly reports used for monitoring scheduler's and insurance verifier's productivity, reviews with Patient Registration Manager.*
  • Responsible for training staff on all software functions as related to centralized scheduling.
  • Coordinates activities with Patient Access and other departments of the hospital as related to scheduling.
  • Maintains the integrity of the scheduling dictionaries.
  • All other duties as assigned.


Formal Education:
  • High School Diploma or GED required

Work Experience:
  • 2 years to < 3 years related experience required

Required Licenses, Certifications, Registrations:
  • N/A

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.