EMR Support Specialist

**To be considered please fill out the Application in the next step**

Health Information Management

7:30am-4:00pm; Full Time

Standard Hours/Week:

General Description:
The Electronic Medical Record (EMR) Support Specialist reports to the HIM Operations Manager. The EMR Support Specialist ensures the integrity of the EMR; functions as the super-user for HIM applications as designated; monitors the quality and accuracy of scanned documents; audits medical records for proper form usage; and communicates results to the appropriate parties. The EMR Support Specialist is responsible for compiling, organizing, interpreting and reporting data from multiple sources to various stakeholders; coordinating the forms management program for the system; and supporting various projects related to HIM applications, EMR workflows, coding, and reimbursement. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

Key Responsibilities:
  • Performs with accuracy day-to-day tasks to support the HIM department including but not limited to creating reports, validating data, compiling data for analysis, and presenting information for decision making.
  • Designs, creates, and identifies tools to determine the current state of the Unbilled, HIM performance tracking, quality tracking, and HIM productivity metrics.
  • Formats, barcodes, and uploads all clinical forms into the forms repository. Coordinates the Forms Management program, responsible for keeping all forms up to date, cataloged, and in compliance with The Joint Commission and hospital standards.
  • Performs quality assurance of scanned documents to assess accuracy and tracks errors, providing feedback to the HIM Operations Manager.
  • Performs routine audits of medical records and clinical units for proper form usage and inventory for the system
  • Coordinates the Forms Oversight and the Order-set Governance committees; prepares the agenda, minutes, and provides data for review.
  • Coordinates the Records Management processes including but not limited to offsite storage inventory, destruction of records, and process improvements.
  • Manages content of FormFast as well as user access, which includes troubleshooting of any FormFast related technical issues, and contacting vendor if needed.
  • Supports the adoption and implementation of department applications including but not limited to the EMR, HIM applications, coding and CDI applications, and clinical applications; participates on planning and validating workgroups
  • Participates in process improvement and workflow optimization assuring compliance, efficiency, and financial performance
  • Cross-trains and functions as a backup to help other areas of HIM Operations as needed
  • Performs similar or related duties as assigned.
  • Knows fire, disaster and safety procedures and regulations as it pertains to the work area.


Formal Education:
  • Bachelors degree required. Degree/Major preferred: HIM, Information Technology/Systems, Informatics, or related healthcare technology field.

Work Experience:
  • 2-3 years of healthcare data analysis, decision support, report writing, or related HIM/IT experience required. At least one year experience in a hospital HIM department strongly preferred.

Required Licenses, Certifications, Registrations:
  • Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or other AHIMA credentials required. Eligibility for an AHIMA credential may be considered for the right candidate who obtains the credential within one year of hire.

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.